Revamping Your Intranet: The Scary Truth Behind Outdated Information Architecture (And Why SharePoint Could be Your Hero)

Tech
November 1, 2024

Halloween is the season of spooky surprises, and for many organizations, an outdated intranet is lurking in the shadows, haunting productivity and employee engagement. Imagine your employees searching through a maze of outdated information, dead links, and duplicate content—it’s like navigating a haunted house where nothing is where it should be! 

But fear not—there’s a way to transform your intranet from a graveyard of lost files into a dynamic, centralized hub that boosts engagement, productivity, and employee satisfaction. In this post, we’ll explore the hows and whys of revamping your intranet to focus on searchability, streamlined information architecture, and how Microsoft Copilot can be a game-changer for your team’s daily workflows. 

Unmasking the Benefits: What a Well-Designed Intranet Can Do for You 

Redesigning your intranet goes beyond a simple facelift or logo change; it’s about creating an intuitive space where employees can easily access essential information, connect with colleagues, and collaborate effectively. A well-executed intranet redesign can positively impact your organization in multiple ways: it boosts onboarding efficiency by offering a user-friendly, searchable platform that helps new hires quickly find what they need, reducing ramp-up time. It also increases employee engagement by making resources easy to locate, fostering a sense of connection to your organization’s culture and values. In a study measuring the intranet benefits felt by businesses, 85% of respondents noted faster access to information as a significant intranet benefit.  

Another benefit is enhanced collaboration, as a modern intranet allows real-time connections and seamless work across teams, regardless of location.  

Additionally, integrating essential apps, mobile notifications, and personalized alerts ensures timely communication, eliminating missed updates or critical news and improving overall information flow within the organization. With SharePoint as your intranet, you’ll also benefit from the platform’s extensive resources, advanced search capabilities, and seamless integration, leading to significant time savings. 

Clearing Out the Cobwebs: Essential Components of a Modern Intranet 

Here are some core elements to consider for your intranet revamp, each contributing to a more accessible, efficient, and engaging experience. 

  • Enhanced Search with AI-Powered Tools: Leveraging AI-powered search, such as Microsoft Copilot, is essential for refining search results to match employee preferences and habits. For instance, with each search, AI can learn and improve, making information easier to find and improving the intranet’s usability over time. 
  • Intuitive Information Architecture: Think of information architecture (IA) as the backbone of your intranet. Creating an intuitive IA reduces content sprawl and makes information accessible, promoting a streamlined experience for users. To keep IA fresh and relevant, regularly monitor site metrics and remove outdated content. 
  • A Unified Communication Hub: Consolidating intranet functions within a single platform, like SharePoint, enhances usability and efficiency. Employees shouldn’t have to jump between multiple tools to access information; with SharePoint, it’s all in one place, accessible through a single, unified experience. 
  • Personalization with Microsoft Viva Connections: Viva Connections integrates the intranet directly into Teams, making it a powerhouse for engagement. Users can access everything from news updates to HR resources within their everyday workflow, eliminating the disconnect between collaboration and information-sharing tools. 

The Case for Migrating to SharePoint: Why Now? 

For organizations using Microsoft 365, consolidating your intranet onto SharePoint is a strategic move that unifies communication, collaboration, and content management in one place. Here’s why a SharePoint intranet could be the perfect fit: it provides a centralized platform, eliminating the need for employees to switch between multiple applications, which reduces content duplication and enhances efficiency by giving access to all resources, files, and communications in one location.  

SharePoint also offers unified search capabilities across project sites, collaborative teams, and intranet content, making it easy for users to find everything from HR policies to department-specific updates without navigating separate platforms. Its seamless integration with Microsoft 365 apps, such as Viva Engage and Teams, allows you to promote content organization-wide, with SharePoint news posts easily shared across Teams and Outlook to ensure messages reach everyone.  

Additionally, Viva Connections extends your intranet’s reach to mobile devices, enabling employees to access notifications, news, and essential documents on the go, thus enhancing engagement and accessibility. 

On top of all that, if you already have Microsoft licensing, using SharePoint as your intranet removes the need for third-party add-ins, eliminating cost and reducing complexity in your environment. 

Watch Out for These Frights: Common Intranet Challenges 

Even the best intranets can encounter some terrifying pitfalls if they’re not maintained. Some of the issues organizations face include: 

  • Outdated Content: If your homepage is filled with irrelevant information, users will be less likely to return. Keep content fresh and ensure someone is responsible for updating key areas. 
  • Lack of User Monitoring: Monitoring site metrics is crucial to understanding what’s working and what needs improvement. Regularly reviewing usage data helps identify underperforming areas. 
  • Content Sprawl: With multiple stakeholders contributing to the intranet, content can quickly spiral out of control. Setting clear guidelines and using archiving or deletion policies can prevent this issue. 

A well-designed, AI-powered intranet is no longer a luxury but a necessity. It’s where employees access essential tools, collaborate with teammates, and stay informed. By moving your intranet to SharePoint, you consolidate all resources into a single, accessible platform, transforming it from a maze of lost information into a vibrant community hub. So, this Halloween, take a fresh look at your intranet—dust off the cobwebs, tackle outdated content, and prepare to create a digital space that empowers your employees every day.  

For organizations looking to transform their intranet experience, migrating to a SharePoint intranet within Microsoft 365 offers a centralized, efficient, and engaging solution that enhances communication, collaboration, and accessibility. If you’re ready to revamp your intranet and unlock the full potential of SharePoint, reach out to an Elantis specialist today! Our team is here to guide you through every step, ensuring a seamless transition and an intranet that truly supports your organization’s needs. 

💡 Did you know? An average worker spends 20% of the workweek tracking down information and people to find answers. Don’t let your organization fall behind in the digital age.   

Watch our live webinar on Mastering Intranet Essentials to unlock the power of SharePoint intranets in transforming workplace communication and collaboration. Explore the essential components, best practices, and common challenges of intranet management.

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